Returns and Warranty
- What is your return policy?
- We accept returns within a specified period with a receipt. Some items may have different return policies. Check our return policy for details.
- Do you offer warranties on your products?
- Warranties vary by product and manufacturer. Check the product information or ask an associate for warranty details.
- How do I return a product that was purchased online?
- Follow the return instructions provided. You may return the item to our office.
Payment
- What forms of payment do you accept?
- We accept cash and paynow.
Refund Policy
Eligibility for Refunds
- Products: To be eligible for a refund, products must be returned within 7 days of receipt. Items should be in their original condition, unused, and with all original packaging and tags.
Process for Requesting a Refund
- Contact Us: To initiate a refund, please contact our office at 6253 1256. Provide your order number and a detailed explanation for the refund request.
- Return Instructions: If a return is required, we will provide instructions on how to send the item back. You are responsible for return shipping costs.
Refund Processing Time
- Once we receive and inspect the returned item, we will process your refund within 7 business days. The refund will be issued to the original payment method used for the purchase. Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.
Exchanges
- If you wish to exchange an item, please contact our office to discuss availability and procedures. Exchanges are subject to product availability.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund based on your preference and availability of the item.
Changes to This Policy
- We reserve the right to update or modify this refund policy at any time. Any changes will be posted on our website, and the revised policy will apply to all purchases made after the effective date.
Contact Information
- For any questions regarding our refund policy, please contact us at 6253 1256.